Katalyst
MSP
Healthcare, financial services, credit unions, manufacturing, local government
Managed IT providers with genuine government & public sector experience serving Charlotte, NC. Compare by compliance track record, industry references, and coverage — reach providers directly, no lead resale.
MSP
Healthcare, financial services, credit unions, manufacturing, local government
In Charlotte NC, fully managed IT commonly runs about $125–$250 per user per month, with projects, licensing, and after-hours work potentially separate. Compare proposals using the same employee count, device count, support hours, and security scope.
Look for an MSP with a local or clearly defined remote support model, documented onboarding, and experience with multi-site offices, financial-services ecosystems, and growth-stage operations. Ask to see sample reporting, escalation targets, and the roles of the people assigned to your account.
A capable provider should understand procurement constraints, sensitive data, legacy systems, and continuity of public services, maintain a documented technology roadmap, and align support with your operating hours. Expect a structured discovery period, an asset and access inventory, and regular service reviews—not just a help desk.
An MSP can translate CJIS and public-sector security requirements into practical controls such as identity protection, device management, backups, logging, employee training, and evidence collection. It should define shared responsibilities clearly; compliance accountability remains with your organization.