Real Estate

A capable provider should understand distributed agents, wire-fraud risk, transaction platforms, and mobile access, maintain a documented technology roadmap, and align support with your operating hours. Expect a structured discovery period, an asset and access inventory, and regular service reviews—not just a help desk.

An MSP can translate client privacy and transaction security into practical controls such as identity protection, device management, backups, logging, employee training, and evidence collection. It should define shared responsibilities clearly; compliance accountability remains with your organization.

For a mid-market real estate organization, recurring managed IT is often about $120–$250 per user per month before specialized software, major projects, or remediation work. Get an itemized quote that identifies security tooling, cloud licenses, on-site support, and after-hours coverage.

Be wary of providers that promise client privacy and transaction security compliance without first assessing your environment or cannot explain how it reduces wire-fraud risk and secures agent access. Ask for relevant references, a sample security roadmap, and measurable incident-response and escalation commitments.